Frequently Asked Questions

Here you’ll find information on what we do and how our service works. If your query isn’t answered below, feel free to get in touch and we’ll resolve it as quickly as possible.

 

General

What does Office Freedom do?
Office Freedom is a free and impartial resource designed to help you find your ideal flexible office space solution, anywhere in the world. We use our 28+ years of consultancy experience alongside our comprehensive flexible workspace portfolio to find offices, negotiate contracts and advertise available space.


Search Office Space was established in 1993 as the pioneering online office space consultancy, drawing together serviced offices and coworking spaces from around the world into one single, convenient resource. Since then, our reputation as a customer-orientated consultancy has helped our client base grow worldwide, leading to regional offices opening in Central London and New York. We have moved consistently with the market to offer the latest in flexible office models, such as virtual offices, coworking spaces and business incubators and accelerators. Our flexible office portfolio covers over 110 countries worldwide, including all established, emerging and gateway markets.

 

What services do you provide?
Whatever the size or services required, Office Freedom can find the best flexible office option for you. Our portfolio includes everything from premium, grade A office space in iconic properties, to cost-effective boutique coworking spaces that support your business as it grows. You can rent a single deskspace for as little as a month or a whole floor in a building for five years or more. Our consultants ensure that our portfolio is constantly evolving to bring you the best new centres from around the world. We currently advertise on behalf of over 15,000 business centres across all established and emerging markets. If you haven’t found your ideal centre listed on our site, then contact one of our expert consultants today for a bespoke search of our yet-to-be-listed centres.


Our Sales and Consultancy team is comprised of property experts who specialise specific areas and markets worldwide. Our management team specialises in securing space for larger corporations. These experienced professionals provide a single point of contact for their clients from the initial search, through negotiations, right up to moving day. Our corporate team have assisted countless businesses in diversifying their international property portfolios, lowering their capital expenditure and reducing the risks involved in making an overseas investment.

 

What is your company ethos?
Here at Office Freedom, we pride ourselves on providing a customer-centric service focused on helping you find the perfect home for your business. We aim to be the first port of call for companies of any size who need an office in any location in the UK or worldwide. We'll individually tailor your office space to help you profit in both time and money, for the entire length of your stay. We’re also on hand to help should your requirements change or you look to expand or relocate.

 

Clients

What types of office space do you list?
Office Freedom provides services on behalf of all flexible office models, as well as access to a comprehensive selection of traditional leasehold and sublet properties. Our flexible office listings include everything from serviced offices, virtual offices, coworking spaces and business accelerators to meeting rooms, workshops, studios and light industrial units.

 

How much do your services cost?
Absolutely nothing! Whatever your search criteria, our expert consultants are on hand to provide complete, free and impartial support from the day you search, through the viewing stage, right up to moving day. Simply fill in our online enquiry form or call us today to receive a free shortlist of office options that meet your criteria.


We work on behalf of both landlords and operators, who will pay us a commission for finding them a suitable tenant. Our landlords know the value of a good tenant and – thanks to years of successful searches – our consultants have been able to cultivate lasting working relationships to ensure we can get the best deal for you.

 

Why use Office Freedom?
Our portfolio covers the majority of flexible office space worldwide, with more than 15,000 office space locations across all established and emerging areas. Our global team includes over 30 consultants who work from both our London headquarters, and our New York office. Our consultancy team specialises in giving free and impartial advice on centres within their area, focusing their skills and enabling them to build up trusted professional relationships with our workspace partners.


Every year, we handle over 40,000 enquiries from businesses looking to relocate to their ideal office space, with bespoke service packages to minimise both time and capital investment, enabling our clients’ businesses to reach their potential.

 

How do I search for workspace?
Our website contains all the tools for you to search for a workspace in geographically or industry-specific locations across the world. If you’ve got no time to search, simply register your details here. Fill in our quick and easy online application form or call one of our consultants directly with your requirements, price range, services specifications and moving date to receive your personalised shortlist of office space. Our consultants will advise you on the properties best suited to your needs, maximising your budget and ensuring you occupy space in the ideal address for your industry. With over 28 years of service, we have cultivated trusted working relationships with our workspace operators. Once you have chosen your perfect office location, our consultants will use personal industry knowledge to negotiate the best deal on your behalf.

 

How do I get a quote?
Our serviced office and coworking listings usually include a guide price per desk, which is highlighted below the centre name and reference number.


For a complete quote, or to discuss individual centres and services, simply fill in our online application form or call us directly to receive your personalised shortlist of office locations, their up-front prices and service packages.

 

Why are pricings and availability not always stated on listings?
Availability within each business centre changes frequently, and – as price guides are dependent on availability – neither are likely to stay the same for long.


Prices also differ within each property due to the size and type of offices available. For example, a coworking desk will be priced differently to a desk in a private office. The same can be said when comparing external windowed offices to internal suites, as well as top floor space compared to an office on the lower ground floor. We highly recommend that you call us directly to receive the latest information and arrange viewings.


The experience and contacts we have gathered over the past 28 years gives us credence throughout negotiations, ensuring you receive a the best possible service and the best deals available. Many of our largest deals are exclusive to Office Freedom, but confidentiality agreements do not permit us to publish the details on our site. Call us free today on 0203 603 2576 to discuss how we can help you find your perfect office.


We request that office pricing information is supplied and updated directly by the workspace providers. On rare occasions, price guides may contain errors – for example the price guide may be for a virtual office as opposed to actual office space, or the price may be out of date as the property owner has not updated their details sufficiently. Therefore, we apologise in advance for any errors that may arise. Our consultants will be able to confirm current pricing of the properties on your shortlist, so call us on 0203 603 2576.

 

What does the monthly rental price include?
The monthly fee generally includes: rent, rates, service charges, furniture, utility bills (e.g. electricity and water), office cleaning, manned reception, kitchen area, breakout space, wellness rooms, gyms and a high speed internet connection.


Call us today to obtain a specific quote on 0203 603 2576. (* please note that the services and facilities mentioned are a general summary of what may be available in a serviced office or coworking space, and not a definitive list for the exact property you may be considering. Please check the specifics when viewing each individual property.)

  • You will not have to invest any capital expenditure on the fit-out of your office.You can move into a fully-functioning office the very next day.
  • The space is internet connected and fully equipped.
  • There are telephone handsets on your desk and high-speed internet access is ready to use.
  • All you need to do is bring your desktops, and you are ready to go.


Facilities such as photocopiers, meeting rooms and reception support staff are all available on-site.

 

How soon can I move in?
Almost all of our centres are ready for immediate occupation, complete with established services and infrastructure to help minimise the impact of moving on your business’ schedule. Most of our serviced offices, coworking spaces and meeting rooms can be occupied from the day you sign the contract.

 

Have your consultants visited the locations?
We encourage all of our consultants to visit as many centres as possible within their area of specialism. We also ask that they attend the opening of any new serviced office and coworking locations to relay first-hand information on to our listings. We offer a feedback function for existing tenants to discuss their experiences of individual centres, and any information we receive goes towards keeping our listings as accurate, informative and up-to-date as possible.

 

How up-to-date are your listed office locations?
Our partners update their listings on a weekly basis to ensure the information you are given is both accurate and relevant. The nature of the current market means that new workspace options are added on a daily basis, with instant updates on the latest deals and offers available to our clients.

 

Search

Select your location
You can use the search bar on our homepage to enter the country, town or street name of your preferred location to be sent to a comprehensive list of local offices.

 

Compare workspace options
Once you have selected your preferred location, you will be taken to a results page. This displays all the serviced offices and coworking centres available in your chosen area. Click on any office space to see individual specifications, including a property description, images, list of services, facilities and any other perks included in the space!

 

Choose your favourites
To find out more about an individual property, click ‘enquire now’ or to arrange a viewing, click 'arrange viewing'. Alternatively, you can create a shortlist of your favourite offices and enquire about all of them at once by clicking on the heart symbol at the top of the page. Once you have a selection that you’re happy with, you can inform our consultants by completing and submitting the short form displayed on the page.

 

Submit your details
After selecting your favourite workspaces, view your shortlist by clicking on the heart at the top right hand side of the page. Go to 'enquire now' and enter your details into the form displayed. A registered account will be created automatically for you, and you'll be assigned a dedicated consultant from our team!

 

We process your enquiry
Your consultant will contact you shortly after you submit the form to discuss your full list of requirements and create a 'search report' for you based on your favourites.

Your search report will be saved for as long as you have an active account with us, enabling you to return quickly to review your options at any point during your search.

We will inform the offices you have selected of your interest, and start arranging viewings at times convenient to you.

 

Review your account
Following the successful receipt of your form, we will send you an email with a direct link to your search report, which will contain full contact details of each of your selected office locations.

Alternatively, you can use your account login details to return instantly to your search report at any time by clicking ‘Go My Search Report’.

Once you have successfully viewed a property, you can either provide detailed feedback to your consultant directly, or log your intended course of action on the ‘Next Step’ dropdown menu listed with each office location.

 

Move into your new office
After you've viewed and chosen your favourite property, you can contact your consultant directly, or via the ‘Next Step’ dropdown menu to confirm your interest.

Once the consultant has been notified, they will begin negotiations with the workspace owners on your behalf to ensure you get the best possible deal!

 

Workspace Operators

Why should I advertise my property with Office Freedom?
Office Freedom has 28+ years’ experience delivering quality, bespoke office space options to our international client base. Our consultants have received hundreds of thousands of enquiries since we started in 1993, handling calls immediately and responding to online applications within five minutes. We maintain regular communication with all of our clients to ensure that all options have been fully explored, working with evolving briefs to increase the likelihood of turning an enquiry into a done deal.

Our site has been fully optimised to give as much online visibility as possible, with an established brand that our clients know they can rely on. Our site is a one-stop-shop for all flexible office related information, enabling our clients to browse our entire active portfolio as well as put in immediate requests and enquiries.
Our corporate team receives regular enquiries direct from traditional real estate agencies across the globe. Both our corporate and sales divisions specialise in building new business relationships and advertising space across all available media channels. We offer a risk-free means of marketing your property, with an international outlook to advertise your centre to as many potential clients as possible. For industry-related news, visit our blog.

 

What types of commercial property do you advertise?
Office Freedom advertises on behalf of almost all types of commercial property and flexible office space. Our portfolio includes: serviced offices, virtual offices, meeting rooms, hotdesking and coworking spaces. Office space is available in everything from urban skyscrapers and landscaped business parks, to individually leased properties and quirky coworking locations ranging from 50 – 150,000 sq ft.

 

What do you charge for your service?
Advertising space through Office Freedom is absolutely free. Only once we have successfully placed a tenant into your property, will you be charged an industry-standard fee of 10% for up to 12 months. For further information, please see our Terms and Conditions.

 

How do I advertise with Office Freedom?
Registering your property with Office Freedom couldn’t be easier. Simply fill in our registration form, and we’ll create a page dedicated to your centre on our website and market it on social media, totally free of charge. If you would prefer to discuss our services beforehand, feel free to contact email [email protected] or call us today on 0203 603 2576.

 

How can I estimate an appropriate charge for my space and services?
Even though Office Freedom doesn’t provide specific valuation services, we recommend that you take a look at our listings to get a rough estimate of what others are charging for the size of space and services in your chosen area. Alternatively, you can call us on 0203 603 2576 for some general pointers.

 

How do I update my property listing?
When you register your space with us, you will be given access to our in-house operators area where all your details are stored. You are welcome to login at any time to update your listing. Your username and password will be given to you when you register with us, and are included on every referral we send across.


Office space descriptions on our main site are optimised by a member of our marketing team to ensure maximum coverage. If you require any assistance, a member of our Business Centre Support Team will be happy to assist.

 

How can I review the tenant enquiries you have sent me so far?
All of your previous enquiries can be viewed through your individual referral page in the operator's area, with additional filters that allow you to monitor specific types of enquiry over defined periods of time. This information can be easily transferred from the operator's area in a range of formats to provide a convenient resource.

 

What if I get sent the same lead by two different companies?
If the same lead is given by two different companies simultaneously, then we support our partners in continuing their business with whichever company generates the lead first. The property manager should first send an email of rejection to the second party that has provided the lead. Protocol is outlined under the official FlexSA procedure, and is covered in detail in under the ‘New Customer Rejection’ subheading in our Terms & Conditions.

Should the second party successfully arrange a viewing or contractual agreement in advance of the first party, then the lead may be overturned to the second party, as outlined under the ‘Overturn’ subheading in our Terms & Conditions.

 

What if I’m an agent or realtor?
Office Freedom has always maintained a positive relationships with traditional agents and realtors. We can work on joint agency agreements, or charge a fee on a success-only basis. Our client base covers the entire flexible office market, with a notable specialism in serviced offices and coworking spaces. If you are interested in working with Office Freedom to market a property on your behalf, simply email [email protected] or call us today on 0203 603 2576 to discuss our Terms & Conditions.

 

What is a ‘Premium Listing’?
As anyone who uses the internet will know, online commerce is all about positioning. Our ‘Premium Listings’ service has been developed to give our business centre partners control over where their properties appear in our listings. A ‘Premium Listing’ will highlight your serviced office location within the top 3 search results in each location you purchase. It will also place you within the top three on the property report sent to our prospective clients, should they request in an area you have purchased.


If only one position has been sold for a location, that business centre will be top listed. If more than one position is sold in any location, then the properties will rotate following each search to gain equal exposure. A premium listing is priced at £150 per month per location, with a minimum tenure of three months. To have your centre premium listed, contact [email protected] today. Our premium listings work on a first-come, first-serve basis.